Have a window tinting, tint removal, or paint protection film-related question? Tint Masters has the answer. Check out these FAQs and give us a call today for more information!
Cars are to be dropped off between 9:00 am and 10:00 am. The spring and summer seasons are our busiest seasons and Saturdays are our busiest days of the week year-round. Please call 1-2 day in advance to schedule a weekday appointment and 3-4 days in advance for a Saturday appointment. Same-day appointments are available if we have a cancellation, please call to check.
Please let us know if you plan to wait for your car when you make your appointment. All tinting services require a $50 deposit, which can be left over the phone or in person. If you must cancel your appointment within 12 hours of the scheduled time you forfeit your deposit. Otherwise, if you have to cancel in advance or reschedule, your deposit can be refunded.
Once your deposit is received and you’ve selected a tint shade, we’ll pull your vehicle in within 10 minutes. Most models are completed within 2 hours. Front doors can be completed within 30-45 minutes while you wait.
Vehicles are completed in the order they’re received. If you need your car by the afternoon, please schedule a 9:00 am appointment. Cars that arrive at 9:00 am are typically complete by 4:00 and 5:00 pm.
Our team avoids completing hurried work in order to provide you with the best possible results. If you need more flexibility with your appointment, please consider scheduling your service in the fall or winter.
The 3M products we use are quick-drying. In the summer, tinting is dry within 24 hours. In the winter, tinting is dry within 3 days.
The darkness of a tint is measured by what is referred to as “Visible Light Transmission percentage” or VLT%. In the State of California, this percentage refers to the amount of visible light that is available through the film and the window.
Tinting requirements are as follows:
Every film we use blocks 99% of UV light. This provides vehicle occupants with significant protection from the dangers of the sun’s harsh UV rays. It also helps protect them against sunburn, premature aging, and increased risks for serious skin conditions. Crystalline blocks 97% of infrared light rays.
No, 3M auto window films are non-metallized, which means they won’t interfere with GPS, satellite, radio, or mobile phone reception.
The 3M films that we used can be cleaned using household glass cleaning solutions, including ammonia-based products. We recommend using Windex and a lint-free cloth or towel. Abrasive products which could scratch or damage the film should be avoided.
All tints are installed on the inside of the vehicle windows. Occasionally, you’ll see us prepping the outside of the window. This is because we shrink the rear windshield film.
The tint should silver evenly around the dot matrix. If it silvers unevenly, we press it down after it has dried completely. This method improves the silvering, but there’s still a chance there might be some. If the back window silvers unevenly in a large band across the top, we’ll cut the tint out and use black vinyl. This incurs an additional $25 fee.
Something to be mindful of is your seatbelt buckle. Once your tint is installed, try to avoid letting the belt sling over and hit the window as it creates little chips in the tint. This is not covered under the warranty.
The crew at Tint Masters is meticulous and ensures a clean installation on every car, however, it’s possible that the 3M authenticity logos can be difficult to see while we’re removing them. Sometimes driving the vehicle in different lighting situations allows you to see the “shadow” of the stamps. The logo can quickly and easily be removed by applying rubbing alcohol to a clean soft cloth or paper towel and wiping it until it disappears. You can also stop by the shop to have us remove it for you.
Share On: